Refund policy

Our satisfaction rate is high. More than 95% of our Customers return with consequent orders. However, sometimes things can go wrong, and in these cases, you can always refer to our Refund Policy.

The Company strives to ensure a clear understanding of financial relations between Experts and Customers with respect to the services we provide. Therefore, the Company is held responsible for delivering the Product in a timely manner and according to the Customer requirements indicated in the Order. Should any of the Expert’s commitments in respect of Order delivery be violated, the Customer is entitled to a partial or a full reimbursement according to our Refund Policy.

The AI Tools and Plagiarism Checking Service are free of charge, and no payments are required to use them. As these Services do not involve any financial transactions, they are not subject to this Refund Policy, and no refunds apply.